What makes the CS team important to HiBob?

Adi Janovitz, the Chief Customer Officer at HiBob, emphasizes the pivotal role of the customer success team in shaping the company's processes and strategy. Based in Israel, Adi is part of a dynamic and enthusiastic team that collaborates closely with the product team to ensure the customers' voices are heard, driving the direction of HiBob and its Bob product. The team’s influence is evident as HiBob becomes a preferred choice among startups, making their work even more rewarding and impactful.